Privacy Policy

Effective October 29, 2026

This policy explains what information Ada ("Ada", "we", "us") collects when you use withada.app and the Ada service, how we use it, and the choices you have.

Information we collect

• Account information. Your name, email address and profile picture when you sign up with email or with Google. If you sign in with Google, we receive only your basic profile (name, email, profile picture). We do not access your Gmail, Drive, Calendar or contacts.
• Learning content. The questions you ask, your messages, whiteboard drawings and the responses Ada generates, so you can return to your sessions.
• How you learn. Notes Ada keeps so it can fit sessions to you: topics you have covered, which explanations and approaches worked for you, where you got stuck, and preferences you have shared or shown. Ada updates these notes as you learn. You can ask to see them or have them deleted.
• Usage and device data. Basic logs such as IP address, browser type, pages visited and error reports, used to keep the service secure and working.

How we use information

• To provide, maintain and improve Ada, including generating explanations, voice and whiteboard responses.
• To shape each session to you, using what Ada has learned about how you learn.
• To manage your account, the waitlist and invitations.
• To communicate with you about the service, such as sign-in codes and important updates.
• To protect the security and integrity of the service.

We do not sell your personal information, and we do not use it for advertising.

Service providers

We share information only with providers that help us run Ada, under their own privacy and security terms:

• Clerk (authentication and accounts)
• Neon (database hosting)
• Fly.io (application hosting)
• Cloudflare (domain and network)
• AI model and voice providers that generate Ada's responses and speech. Your content is sent to them only to produce those responses.

We may also disclose information if required by law, or to protect the rights and safety of our users or others.

Google user data

Ada's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use your Google profile only to create and sign in to your Ada account.

Retention and deletion

We keep your information for as long as your account is active. You can ask us to delete your account and associated data at any time by emailing privacy@withada.app. We will delete it within 30 days, except where we must keep it by law.

Security

We use encryption in transit and reputable infrastructure providers to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

Children

Ada is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, contact us and we will delete it.

Your choices

You can access, update or delete your information, or ask questions about this policy, by emailing privacy@withada.app. Depending on where you live, including California, you may have additional rights, and we will honor them.

Changes

We may update this policy. If we make material changes, we will notify you by email or in the app before they take effect.